Claire Logie was using the online banking system to transfer £2,000 into her savings account, when she accidently, by one click, sent the sum to someone, whose details had been saved on her account for years. This is an easily made error and it happens quite often, according to a source, 1% of all online transfers go wrong, adding up to a sum of £439m. Normally the person is understanding and sends the sum back, but in some cases they don’t, and then you have no ground to stand on at all. Although there are many errors like these, the bank nor the person in fault can force the receiver to send it back, in Claire Logies case, the bank can’t even reveal the persons’ identity, so one advice to all, be careful and look out!
Kenneth Hombecq
Source: http://news.bbc.co.uk/2/hi/business/8251679.stm
1 opmerking:
Clear message, good flow, coming full circle by coming back to the starting anecdote.
Accurate account: well done.
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